1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. Each order undergoes a quality check before dispatch. Once ready, your parcel is handed over to our trusted UK courier partners. You’ll receive a tracking link as soon as it’s shipped.

2. Shipping Locations

We currently ship across the United Kingdom. All addresses must be reachable by our courier services. If your area is not serviceable, we’ll notify you during checkout. Please ensure your delivery details are accurate to avoid delays.

3. Estimated Delivery Time

Delivery typically takes 10 to 12 business days within the UK. Occasional delays may happen due to weather, holidays, or other unforeseen circumstances. We’ll keep you informed of any significant changes. Our priority is always safe and timely delivery.

4. Shipping Charges

We offer completely free shipping on all UK orders — no minimum spend required. The total at checkout reflects exactly what you pay, with no hidden fees.

5. Order Tracking & Updates

Once your order is shipped, you’ll receive tracking details via email or SMS. You can follow your parcel in real time. If you experience any delivery issues, our customer support team is here to assist. Accurate contact information ensures smooth communication and timely updates.